At TableTales, we are committed to providing high-quality board games and ensuring your satisfaction. If you are not completely happy with your purchase, our refund policy is as follows:
If you cancel your board game order within 7 days of purchase and the game has not been opened or used, you are eligible for a full refund.
Cancellations made 3 to 6 days after purchase are eligible for a 50% refund if the game is still sealed and unused.
Cancellations made more than 6 days after purchase or if the game has been opened or used are non-refundable.
If you receive a defective or damaged board game, please contact us within 7 days of receiving the item. We will offer either a replacement or a full refund based on your preference and the availability of stock.
If you have opened or used the board game and are not satisfied with it, please contact us within 14 days of purchase. We may offer a store credit or exchange depending on the condition of the game and the issue.
Pre-ordered board games can be canceled for a full refund if the cancellation is made at least 7 days before the release date.
Cancellations made within 7 days of the release date are non-refundable, but store credit or exchanges may be available.
We want to ensure that your experience with our store is enjoyable and that you are satisfied with your purchase. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer service team.
Thank you for choosing TableTales!